Important Update from Walmart.ca

Dear Valued Vendor Partner:

On November 18th, Walmart Canada made some organizational changes in our Mississauga head office and field management structure. The changes are designed to create a more efficient organizational structure as our company positions itself competitively for the future. The eCommerce team was affected by some of the changes, and as a result we are asking that all enrichment templates and questions related to templates are sent to vip.accounts@wal-mart.com.

There is also a daily conference call available at 2:30pm EST to answer your questions, please join should you require any support.

You can also go to the link below for detailed instructions (including portal log in information) and training materials you will need to ensure successful upload of your items.

Item Upload Instructions Final.xlsx

We thank you in advance for your patience as response times may be slightly longer than usual.

HOW TO LIST YOUR ITEMS ON WALMART.CA

Walmart.ca has a new process to add products to our website that will simplify the requirements from our suppliers. Vendors will be contacted directly via email when their item information will be required, and provided detailed directions at that time. As you await further instruction, please ensure all new items have a Walmart Item Number. You can create these by using the New Item Creation template, found on Retail Link.

How to get your items on the Priority List for Walmart.ca

  1. Email your E-Commerce Category Manager with the product listing for approval.
  2. Once approved ensure your Walmart Item #'s are created using the New Item Creation template.
  3. Items will then be placed in queue on the priority list by your E-Commerce Category Manager.
  4. An Enrichment template will be emailed to you to complete, along with instructions to upload images.
  5. Return the completed Enrichment template to vip.accounts@wal-mart.com and upload your images, as per instructions detailed in the email.

For any questions or support needed with the portal please contact vip.accounts@wal-mart.com.